What is a Process-Driven Organisation?
A process-driven organisation focuses on the processes involved in the business instead of the people working in it. It may seem like a complex business model, but its benefits are tangible.
Being process-driven, an organisation sharpens its processes, allowing it to work efficiently, receive operational growth, and accumulate organisational knowledge. It does not mean documenting the processes in a company for workers to use as a reference manual but is the streamlining of its operations to achieve extreme operational efficiency while maintaining the high-quality state of its output.
Many companies tend to start as people-driven organisations, but some begin making the shift to being a process-driven one. People-driven organisations focus on the entrepreneurs’, managers’, and stakeholders’ inputs, limiting efficiency since the company’s progress depends on individual decision-making.
A process-driven organisation, however, is not dependent on individual decision-making. Process-driven organisations are set up to allow operations to run regardless of the decision of entrepreneurs, managers, stakeholders, etc. As long as the organisation’s processes are maintained, the services can continue.
There are six reasons why you need to have a process-driven company rather than a people-driven one.
Institutionalised Knowledge
Rooted in a company’s end-to-end business system, and not in its employees, is the institutionalised knowledge of a process-driven organisation. A process-driven organisation can update its practices from the data gathered from the environment, ensuring efficiency in its business process. Training other employees, even new ones can become seamless as they only need to jump into the established process.
No Limits on Time
People-driven organisations are constrained with time since the employees have only a limited number of hours to work their assigned tasks. Should a company require additional labour hours and opt to hire additional people, they would face operational disruption with their business processes since both training, and the transfer of knowledge would eat up the company’s time.
A process-driven company can opt to hire additional labour, but with the institutionalised knowledge, organisations won’t face any disruption with training as the new employees won’t have to rely on any group of skilled personnel to know the company’s process.
Self-Governing Mechanism
Process-driven companies have self-governing mechanisms which let systems achieve Control and balance. The systems are then regularly evaluated for performance to ensure that an organisation’s pre-set standards are met.
Easy Replication
People-driven organisations are dependent on its workforce to ensure that their operations are smooth but integrating one process dependent on employees on another site would become impossible since the staff there would have its own process.
Process-driven organisations, however, have processes that are easy to replicate and integrate into other locations, acquisitions, and partners with only minor modifications.
Improved Adaptability
Process-driven companies can adapt more quickly to change and implement it without disruption. Process-driven organisations continuously adapt to recognize new strategic processes.
Better Management of Complexity
The rapid growth of a company often results in complexities, including the alteration of rules, expectations, and functions, but process-driven companies can manage such complexities efficiently.
Shifting to becoming a process-driven company can be difficult, but the advancement of technology allowed for software to ease the streamlining of the organisations’ processes. Construction companies can utilise construction management software like Bizprac to streamline their operations.
Contact us today to know how your organisation can benefit from Bizprac.
